Privacy Policy

Legal information for the old native app carus music: Privacy Policy

 Privacy Policy

Relating to all websites/offers of Carus-Verlag: www.carus-verlag.com, www.liederprojekt.org, www.gotteslob.org

The following information specifies the ways in which Carus-Verlag GmbH & Co KG processes your personal data and states your rights under the European General Data Protection Regulation (GDPR) which came into effect on May 25, 2018.

Every time you visit our website or contact us, you transmit personal data to us, which we process depending on the purpose of your contact and in accordance with the regulations stipulated by the data protection laws.

The types of data which are specifically processed and the ways in which they are used are based on the services that you are using and the purposes which we have agreed with you.

1. Data Controller, Data Protection Officer

Dr. Johannes Graulich, Managing Partner, and Ester Petri, Managing Director of Carus-Verlag GmbH & Co. KG, are responsible for the handling of data at the company. You can contact them at:

Carus-Verlag GmbH & Co. KG
Management
Sielminger Str. 51
D-70771 Leinfelden-Echterdingen
jgraulich@carus-verlag.com
epetri@carus-verlag.com

You can contact the Data Protection Officer at Carus-Verlag GmbH & Co. KG at:

Carus-Verlag GmbH & Co. KG
Data Protection
Sielminger Str. 51
D-70771 Leinfelden-Echterdingen
datenschutz@carus-verlag.com

2. Personal Data

We process your personal data that you send to us within the scope of our business relationship with you.

Some of our services require that we collect your personal data. These include instances when we process orders from our publishing catalog after we have received an order from you by telephone or email, when you use our webshop, when you receive advice about our products, when you contact us via WhatsApp, when you register to attend an event, when permissions to print are issued, or when you contact us via our performance portal to enter into a rental agreement for materials or to request a public performance permit to stage a  musical theatre production.

We adhere to the principles of data minimization and data avoidance and only ever collect your data if it is required to enable us to deliver our services. Personal data includes name, contact details and information relating to invoicing and order processing. We store and use your personal data insofar as this is necessary to enable us to process orders, perform our services and manage accounting matters.

This data will not be disclosed to third parties who are not involved in fulfilling the contract without your express consent.

However, please note the special features when contacting us via WhatsApp: by installing the app on your mobile device, you agree to the General Terms and Conditions and Data Protection Regulations of WhatsApp Inc., which is part of Facebook Inc. This platform is governed exclusively by WhatsApp’s Data Protection Regulations, over which we have no control. These include granting WhatsApp access to your telephone number and the contacts stored on your device. If you contact us via WhatsApp, we will use the telephone number you give us solely for the purpose of processing your specific query. In the case of queries which contain personal information (e.g. your Carus customer number, or your postal address), you should provide an e-mail address or a landline number for further correspondence. If you wish to make use of the option to place orders via WhatsApp, you will be required to provide personal information, as with all ordering options (via telephone, fax, e-mail, or webshop). If you provide us with personal information via WhatsApp, you do so voluntarily and under the Terms of Use of WhatsApp.

Your data is transferred to the department within our publishing house that requires it in order to meet our contractual obligations. Your data is also forwarded to external processing companies who are appointed by our publishing house, such as banks, credit card companies or logistics companies, to ensure that we can meet our contractual obligations. When you submit a SEPA mandate, we forward your personal data to the Volksbank Filder eG, Schloßplatz 13, 73765 Neuhausen. If you place an order that is not processed through our webshop and you wish to pay by credit card, we forward your credit card details to the company ConCardis, Heltmann-Park 7, 65760 Eschborn.

If you default on a payment and do not pay after receiving a reminder notice, then we are entitled to pass personal data on to SCHUFA.

 We like to keep our customers and other interested parties updated on the latest news and offers from our publishing house. We send this information via an electronic newsletter by email or by direct mail. We only use your personal data for this purpose if we have received your express consent which you can revoke at any time or if it is legally permissible.

We process and store your personal date in order to fulfil the stipulated purpose and in accordance with our data storage and documentation management obligations which are defined in such laws as the German Commercial Code (HGB) and the German Fiscal Code (AO).

We do not disclose your personal data to third parties unless it is required by law or in order to perform the contract, or if you authorise us to do so.

The GDPR stipulates that you have the right to access your personal data (Article 15), the right to rectification (Article 16), the right to deletion (Article 17), the right to restriction of processing (Article 18) and the right to data portability (Article 20). The restrictions specified in Articles 34 and 35 of the German Federal Data Protection Act (BDSG) apply to the right to access your personal data and the right to deletion.

You also have the right to revoke your consent to the use of your personal data (Articles 21 and 22 of the GDPR).

The right to information and the right to erasure are subject to the restrictions of Articles 34 and 35 of the BDSG. Tax and commercial law regulations may require longer retention periods.

3. Data collected upon accessing our website

Your visit to our website www.carus-verlag.com  is logged automatically. No personal data is saved. The IP address used by your computer, the date, time of day, your browser, your PC’s operating system and the pages you view on our website are recorded. Your IP address is abbreviated when this information is collected, which ensures that these log entries are automatically anonymised. We are not able to reference this information back to specific users.

4. Distribution of Advertising

We want to inform our customers and prospects about events and developments in the publishing house and our current offers. To do this, we use a regularly published electronic newsletter or, occasionally, personally addressed direct mail, such as the Carus Magazine.

4.1 Newsletter 

We regularly offer a newsletter with promotional information about our products (new publications, recommendations), topics from the choral world, and about events and issues in our publishing house.

You can subscribe to the newsletter on our website. We use the double opt-in procedure for subscriptions. After registering on the website, you will receive an e-mail from us with a confirmation link. If you do not confirm your registration via this link, you will not receive any issues of the newsletter and your data will be deleted. 

If you subscribe to the newsletter, the data you enter when registering will be processed. These are your e-mail address as a mandatory field and your title, first name and surname as voluntary information.

This data is passed on to our technical service provider for the transmission of the newsletter. 

You can unsubscribe at any time from receiving future editions of the newsletter by using the unsubscribe button in the newsletter.

We use “GetResponse” on our websites, a service provided by GetResponse S.A., ul. Arkonska 6, A3, 80-387 Gdansk, Poland (hereinafter referred to as: “GetResponse”). On the one hand, we use GetResponse to send our newsletter. For this purpose, the data provided by you when registering for the newsletter will be forwarded to GetResponse. GetResponse uses this data to send the newsletters and to conduct statistical analysis of the newsletters on our behalf. For this purpose the newsletter emails contain web beacons or tracking pixels. These are image files the size of one pixel that are stored on our websites. This allows your user behavior to be tracked, in particular whether you have opened the newsletter email or which hyperlinks you clicked on in the email. Furthermore GetResponse may carry out conversion tracking, i.e. determine whether a desired action occurred after clicking on a hyperlink in the newsletter email. In addition, technical information such as the time of retrieval, your IP address, data about your web browser and your operating system is recorded. This data is collected in a pseudonymized form. The data is not linked to any other personal data when it is collected. It is therefore impossible at this stage to identify an individual directly. In GetResponse's contact management system, the pseudonymized data is linked with the corresponding e-mail addresses and possibly other personal data.

We use GetResponse on the basis of your consent or our legitimate interest in direct advertising. The legal basis is Article 6 (1)(sentence 1)(a) or Recital 47 of the GDPR. We also use GetResponse for marketing and optimization purposes, in particular to analyze the use of our websites and our newsletter, and to help us continuously improve individual features, offers and the overall user experience for you. By statistically analyzing user behavior, we can improve our offerings and make them more relevant to you as a user. This also reflects our legitimate interest in processing the above information. In this respect the legal basis is Article 6 (1)(sentence 1)(f) of the GDPR. 

If you do not agree to this analysis by GetResponse, you must unsubscribe from the newsletter. This can be done via the unsubscribe link contained in every newsletter or by sending an email to info@carus-verlag.com.

4.2 Direct mail advertising

If you do not wish to receive direct mail advertising, please send your objection in writing by mail to the publishing house or by e-mail to the following address: keinepostwerbung@carus-verlag.com.

5. Use of Cookies

To make your visit to our website as pleasant as possible, we use cookies. Some of these are essential, because without them the website presentation will not function correctly. We use others to store default settings or for anonymous statistics. You yourself decide to what extent we may use cookies in your case.

You can view your individual cookie settings for our website here and change these at any time: Cookie Declaration

Please enter your consent ID and the date from the Cookie Declaration if you wish to contact us about your consent.

6. Security

We use the most modern and appropriate technical and organisational security measures when we use and store your personal data in order to prevent it from being misused, deleted or lost.

7. Google Analytics

Our website uses Google Analytics in version GA 4, a web analysis service provided by Google LLC. The responsible entity for users in the EU / EEA and Switzerland is Google Ireland Limited, Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (hereinafter referred to as “Google”). Google Analytics uses cookies, which are text files placed on your computer, to help the website analysis how users use the site. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored by Google there. In version GA 4, the anonymization of IP addresses is activated by default. Due to IP anonymization, your IP address will be shortened by Google within the EU or in contracting states of the European Economic Area.

Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. The IP address transmitted by your browser as part of Google Analytics will not be merged with any other data held by Google. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. Our legitimate interest in data processing also lies in these purposes. The legal basis for the use of Google Analytics is Article 15(3) of the TMG or Article 6(1)(f) of the GDPR. The data sent by us and linked to cookies, user identification features (e.g. user ID) or advertising IDs are automatically deleted after 14 months. The deletion of data whose retention period has been reached takes place automatically once a month. For more information on terms of use and data protection, please visit  https://www.google.com/analytics/terms/de.html or https://policies.google.com/?hl=de.

It cannot be ruled out that US authorities will access the data stored by Google.

You can prevent cookies being stored on your computer by selecting the appropriate settings in your browser. If you do so, however, you may not be able to use all the features of this website to their full extent. In addition, users can prevent Google from collecting the data on use of the website (including your IP address) generated by the cookie and also prevent Google from processing this data by downloading and installing a browser plug-in. An opt-out cookie will be created which will prevent any of your data from being collected when you visit this website in the future. You must carry out the opt-out process on all of the systems you use in order to prevent Universal Analytics from collecting your data across multiple devices. The opt-out cookie will be set when you click here: Deactivate Google Analytics

8. Google Maps

Our website gives information on the locations of music stores. For this we use the map service Google Maps of Google LLC, based in Ireland; Gordon House, Barrow Street, Dublin 4, Ireland.

You can only use the map service after activating it yourself. As long as you do not do this, no cookies will be installed or personal data stored. By activating the service, you declare your consent to the processing of personal data pursuant to Article 6 (1)(f) of the GDPR. As soon as you activate the map service, cookies are installed by Google Ireland Ltd. and, for example, your IP address is stored.

We have no influence on this collection of data, the data transmission, and its processing.

You can find more information on Google's privacy policy here:

9. Retargeting

Our website utilizes internet retargeting technologies to specifically target internet users who have previously shown interest in our pages and products, by delivering online advertisements via Google and third-party providers. We believe that interest-based advertising is far more relevant to internet users than online advertisements that have no personal or interest-driven context.

Consequently our website uses the remarketing feature of Google Inc. (“Google“). This feature enables visitors to the website to be presented with interest-based advertising within the Google advertising network. The visitor‘s browser stores cookies, i.e. text files that are stored on the visitor‘s computer, allowing the visitor to be recognized when they visit websites which are part of the Google advertising network. The visitor may then be shown advertising relating to content that the visitor has previously viewed on websites using Google‘s remarketing feature. According to Google, it does not collect any personal data during this process. However, if you do not want to use the Google remarketing feature, you can disable it by changing the relevant settings at http://www.google.com/settings/ads. Alternatively, you can deactivate the use of cookies by third parties by calling up the deactivation page of the Network Advertising Initiative at

http: //www.networkadvertising.org/managing/opt_out.asp and follow the opt-out instructions provided there. Further information about Google remarketing and Google’s privacy policy can be found at: https://www.google.com/policies/technologies/ads.

10. Content Delivery Network (CDN)

Our customers access our webshop from all over the world. We use a Content Delivery Network (CDN) to ensure that all customers, regardless of their location, can access the media displayed in the webshop — such as product images, photos of people, sample sheet music, and audio samples — equally quickly. A CDN is a network of servers that stores these media files and delivers them from geographically distributed locations. By providing content from a server located in close proximity to the user, loading times are optimized, leading to faster page loading speeds. When files are retrieved from the CDN, the IP address of the device used by the user is transmitted to the CDN provider.

The CDN provider is the company profihost in Hanover, with whom we have entered into an appropriate data processing agreement.

1. Contact

If you have any questions relating to privacy or data protection, please contact:

Carus-Verlag GmbH & Co. KG

Sielminger Str. 51

D-70771 Leinfelden-Echterdingen

Email: datenschutz@carus-verlag.com

Issued: 27th February 2025